SHIPPING

Orders placed before 8am will usually be dispatched on the same day. (Monday to Friday excluding Public holidays).

If your order has items that we don't have in stock or that we have to order in (marked on our webiste), we will contact you within 24 hours to give you an expected dispatch date.

FREE DELIVERY is available for most orders in excess of £200 within the UK ( certain exemptions such as Northern Ireland)  Orders will be sent either by Royal Mail or Courier.

We offer a number of options for delivery of your goods, which will be packaged in air bubble envelopes or cardboard boxes:

1. First Class Post - We are happy to send goods by standard Royal Mail first class post, but customers should note that compensation for lost/damaged parcels is limited to a maximum of £40 (RRP). If you order exceeds this amount we strongly recommend you request goods are sent using Signed for or Special Delivery.

2. Signed For - Provides an extra level of security. With proof of posting and a signature on arrival, your delivery is easier to trace. Compensation is limited as above to £100 (RRP).

3. Special Delivery - Delivery is guaranteed by 1pm the day following despatch. This service is available from Monday to Friday (except Bank and Public Holidays). Please contact us should you require a Saturday delivery. Again a signature is required, but has the added benefit of being fully insured.

4. Courier - Large orders are sometimes sent by courier and usually take 3-7 days for delivery. A signature is required on delivery

Please note that on large sized orders to Northern Ireland we may have to charge extra postage. 

RETURNS POLICY

We aim to offer an excellent service, however if you are not happy with your goods please contact us by email or telephone within 7 days of receipt. Please note any damages must be reported within 48 hours of delivery.

Unwanted goods can only be returned if they are resaleable. Return postage is at buyers expense and no shipping charges can be refunded.